Tools built into your account

When Fairspin Casino play should stay a pastime

Play only from 18+, and every Fairspin Casino account carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set your limit

ALSI-419933 issued by Anjouan Offshore Finance Authority, third-party testing by GLI

Age, license and help

What to know before your next session

You will have the age rule, the license, the register, the helpline and the inbox for limit questions within reach.

Minimum age

18+

Licensed by

Anjouan Offshore Finance Authority, ALSI-419933

National register

BetStop

Helpline

1800 858 858

Limit questions

[email protected]

Five settings that stay where you put them

A fixed ceiling. Deposit limits cap how much you put in over a set period, and they are worth switching on before your first session rather than after a heavy one.

Stop at the set line. Loss limits stop the account chasing money back once a set amount is gone, so switch them on if a bad night tends to pull you in deeper.

When the clock slips. Session time reminders nudge you after a chosen stretch of play, useful when a quick spin becomes an evening without you noticing the clock.

When a pause is not enough. Self-exclusion closes your play for a chosen period and blocks the marketing that comes with it, the right step when a break on your own terms has not held.

The numbers in front of you. Reality checks surface your time and spending during play, and switching them on from the start keeps the figures in front of you rather than behind you.

Setting day

Set the figure while the account is calm

You will have a limit chosen, a period picked and a confirmation checked in your own profile.

Check what is already on

Profile settings hold the limits, so open that menu first and check which tools already appear on your account before you change anything.

Your chosen ceiling

Choose a deposit limit to cap what goes in, a loss limit to cap what comes out, or a session limit to cap the clock.

A period you can hold

Pick a period that matches how often you play, then read it back and ask whether that figure still works on a quiet week.

Seen in the profile

Confirm the change, then reopen the profile to see the set figure, and note that you will ask support before choosing any figure that is hard to keep.

Has the fun quietly gone out of it?

Patterns like these are easier to interrupt at the start than later on. Setting a deposit limit before you play, or taking a short pause, is the simplest first move, and it can be done inside your account in a few minutes.

These are the everyday tells, not a diagnosis, and any of them is reason enough to slow down.

Spending more evenings here than you planned to
Thinking about the next session during work or family time
Borrowing money or skipping bills to keep playing
Keeping your play secret from people close to you
Chasing a loss with a bigger deposit the same night
Feeling flat or irritable on days you do not play
Telling yourself you will stop after one more round

When you want to talk

Where do you go when it gets heavy?

Fairspin Casino keeps its support channels open around the clock, and these services are the ones to reach for outside the account.

National Gambling Helpline

Run for anyone affected by gambling, players and relatives alike, it answers at any hour of any day with confidential counselling by chat, email and phone, plus self-help tools and a directory of local services. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Meetings run by people who gamble themselves, held in groups across the country, where players and their families can talk openly and hear how others manage the same pressure. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debts, available on weekdays during business hours, giving practical guidance on repayments, creditors and the paperwork that comes with money trouble. ndh.org.au

Pause or close

You want the account to go quiet for a while

How long do you need off? Choose a break of hours or days from inside your account and the login stays closed for that window, with no way back in before it ends. It suits a rough week rather than a decision about gambling in general.

Closed for the long run. Closing access for a long stretch means the account cannot be used again until the chosen period passes, and the decision is not reversed early. Set it in your account settings when a short break has already failed.

Should the register carry this instead? BetStop is the national register run by the Australian Government through ACMA, and a registration lasts at least three months, up to a lifetime. Joining takes about five minutes online, and you may name someone to support you. betstop.gov.au

Support and protection

Limits, pauses and closing for good

Six short answers covering closure, early exits, short pauses, relatives and age checks.

Can I shut my account permanently through email?+

Yes. Write to the support address and ask for the account to be closed for good, rather than paused. Staff handle it through the same channel, so your login stops working and the reasons stay on file.

Can I cut a self-exclusion short once it starts?+

No. The period you choose runs in full and cannot be trimmed partway through. Picking the length carefully at the start is the whole point, because the setting is designed to hold when your mood shifts.

If I take a short pause, what actually changes?+

Your account shows a break you set yourself, so play is out of reach for that stretch. Once it ends, the same login works again with no request needed. A pause suits a few days away; a longer block is the exclusion.

Where can a family member get advice about someone else's play?+

The National Gambling Helpline takes calls from relatives as well as players, on 1800 858 858 at any hour. Counselling is free, and the people answering can point you to local services near you.

Does blocking myself here stop me at other casinos too?+

No. A block set inside this account covers this account only. BetStop, the Australian Government register run through ACMA, is the one route that reaches licensed online and phone wagering providers across the country.

Why is age checked before I can play?+

Access begins at 18 and over, and the check confirms it before money moves. It is a licence condition rather than a formality, so documents may be requested at any point rather than only at sign-up.